Accessibility

The library works hard to make its facilities, collections, and services accessible to all members of our community.    

Accessibility in Library Branches

Bob Harkins Branch (downtown) - Access the elevator to both floors from the underground parking lot. Access is also available at street level via the Civic Center rotunda elevator and ramp to the library. There are four designated accessible parking spaces available in the underground parking lot near the elevator entrance. The public washrooms on the main floor are fully accessible. There are four mobility walkers available for patrons use while in the library. Please ask a staff member if you require assistance using any of our accessibility features.

Nechako Branch (Hart Highway) - Located all on one level, this branch is easily accessed by wheelchair or scooter.

Caregivers and service animals are welcome in both branches of the library.

Outreach Services

If your organization would like an introduction to library services that might support your users, please contact the Community Outreach Librarian at outreach@pgpl.ca or 250-563-9251 ext. 123 to discuss visit options. Examples include visits to provide overviews of library services, help with eBook or eAudiobook content, literacy tool kits, and more.

Home Service: If you cannot visit the library, perhaps the library can visit you! Find out more about this service! Volunteers also needed.

Home Service Program

The Home Service Program makes library materials freely available through direct home delivery.The service is offered to library card holders who find it difficult to visit the library on a regular, continuing basis. This includes people confined to their homes or care facilities due to age, illness, or disability. Seniors without transportation may also be considered. Materials available to borrow via Home Service include:

  • Books and Large Print Books
  • Audiobooks on CD
  • Magazines, Music CDs, DVDs
  • A DAISY Player and DAISY Book Discs for those with visual or print disability*
  • Kobo eReaders (light-weight, easy-to-use, preset with a large print text size - for those needing a light weight option for reading)

* DAISY compatible devices and formats are available to lend to persons with a print disability, as defined by copyright law. For more information, please see the library's Print Impaired Services Form.

Service Areas

Home Service is available to residents in The Bowl, Hart Highlands, and College Heights areas.

Delivery Dates

Volunteers visit each person every third Thursday morning between 10:00 am and 12:00 noon, year round.

Apply for Service

For more information or to apply for this service, please call the Community Outreach Librarian at 250-563-9251, ext 123, or email outreach@pgpl.ca.

Click here for an Application to receive Home Service

Volunteer

If you are interested in volunteering to assist with Home Service delivery, please download and complete the volunteer application form and visit the library to pick up a Criminal Record Check form. There are more than 20 regular and alternate volunteers who keep this program running and make a difference every week in the lives of those they visit. Thank you for considering to help!

Accessible Collections

Collections for Patrons with Perceptual/Print Disability

  • DAISY Talking Books are audiobooks on CD with full navigation, allowing listeners to jump from page to page, bookmark pages, as well as go directly to a specific page number.
  • National Network for Equitable Library Services (NNELS) Prince George Public Library cardholders can access this online service that contains over 10,000 titles in DAISY format, as well as a collection of eBraille documents. A perceptual/print disability designation is required on the patron's library card (see below). Also, Public Domain books and resources are available to all users, with or without perceptual/print disability. To use the service, visit https://nnels.ca/organizations/prince-george-public-library.
  • Eligibility for these two services is defined under the provisions of the Canadian Copyright Act.

    To self declare your eligibility for these services, please review and fill out the Self Declaration of Perceptual Disability Eligibility Form and submit it to the library.

    If you are not sure of your eligibility, please talk with a practitioner listed on the library's Competent Authority Perceptual Disability Form. All ages are eligible for this service, and some examples of eligibility include not being able to hold a print book due to a physical impairment, partial or total loss of vision, and a learning disability like dyslexia. A competent authority can review your form and determine your eligibility if you are uncertain.

DAISY Player Lending

The library now has two DAISY players available for borrowing thanks to generous funding from the Spruce City Lions in Prince George. Both DAISY players can read digital files from a USB drive or SD card (for example files downloaded from the NNELs repository), as well as CDs, DAISY CDs or MP3 discs. Pick up and return of these devices can be done at the Circulation desk on the main floor of the Bob Harkins Branch.

  • Victor Reader Stratus 4M DAISY/MP3 Player - 3 week loan (no renewals)
  • Linio Plextalk PTX-1 DAISY player- 3 week loan (no renewals)