Services

Golden Raven Discovery Pass

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The Prince George Public Library has partnered with the Regional District of Fraser-Fort George to provide free access to some of North Central BC’s premier museums, galleries and cultural attractions. The Golden Raven Discovery Pass is now available from either library branch.

The Discovery Pass provides free general admission during the loan period of the pass to all of the designated attractions for any combination of up to four adults or children. The pass is not valid for admission to special events. Pass borrowers may visit as many of the designated attractions as they would like during the loan period, but must remember to take their checkout receipt with them at the time of borrowing and present it for admission with the Discovery Pass, so that staff at the various attractions are able to verify that the visit falls within the borrowing period.

The Discovery Pass is valid for a period of two weeks. Place a hold in the library's catalogue to reserve a Discovery Pass for future loan. There are 8 passes available for loan. Overdue fees may be applied to the library accounts of customers who return the Discovery Pass to the library after its due date.

For a list of all the participating Golden Raven attractions, with hours/dates of operation, please visit www.goldenraven.ca

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Home Service Program

The Home Service Program makes library materials freely available through direct home delivery.The service is offered to library card holders who find it difficult to visit the library on a regular, continuing basis. This includes people confined to their homes or care facilities due to age, illness, or disability. Seniors without transportation may also be considered. Materials available to borrow via Home Service include:

  • Books and Large Print Books
  • Audiobooks on CD
  • Magazines, Music CDs, DVDs
  • A DAISY Player and DAISY Book Discs for those with visual or print disability*
  • Kobo eReaders (light-weight, easy-to-use, preset with a large print text size - for those needing a light weight option for reading)

* DAISY compatible devices and formats are available to lend to persons with a print disability, as defined by copyright law. For more information, please see the library's Print Impaired Services Form.

Service Areas

Home Service is available to residents in The Bowl, Hart Highlands, and College Heights areas.

Delivery Dates

Volunteers visit each person every third Thursday morning between 10:00 am and 12:00 noon, year round.

Apply for Service

For more information or to apply for this service, please call the Community Outreach Librarian at 250-563-9251, ext 123, or email outreach@pgpl.ca.

Click here for an Application to receive Home Service

Volunteer

If you are interested in volunteering to assist with Home Service delivery, please download and complete the volunteer application form and visit the library to pick up a Criminal Record Check form. There are more than 20 regular and alternate volunteers who keep this program running and make a difference every week in the lives of those they visit. Thank you for considering to help!

Interlibrary Loans

What is it?
Libraries throughout British Columbia participate in a system that allows patrons with a valid library card to request items from other libraries throughout the province. Generally, there is no charge for this service and the average wait time is approximately 2-4 weeks, depending on demand within the province. If another library does intend to charge a fee, you would be contacted to see if you still want to request the book.     

How do I request?

You may request a book through ILL by completing and submitting our online request form, OR by filling out a request slip at your local library branch. Please include as much information as you can about the requested title, including author, title, and your preferred pickup branch. Requests may also be completed within the Library Catalogue via the Request Materials link found at the top right hand side of the webpage.

What can I request?

  • you may request books, microfilm or photocopied articles through this service
  • you are limited to 5 active requests at any one time
  • you may only request items not currently owned by Prince George Public Library
  • requested items must have a publication date that is more than 12 months old (newer items will be considered for purchase by the library)

What can I not request?

  • Books published within the last calendar year
  • Book Club sets
  • DVDs, Music CDs, Video Games, Books on CD
  • Magazines

How long can I keep the borrowed item?

Most loans are for a two week period. Some libraries allow for one renewal option (phone us first). Academic institutions do not allow for renewals. You will be given a date due slip when you pick the item up.

What is the cost?

The service is free to our patrons with active library cards. Some academic institutions charge for lending their materials. You will be contacted to see if you will accept their charge before your request is processed. There is a $2.00 fee for each requested item that is not picked up once it arrives at our library.

Please note: Replacement cost for damaged or lost ILL books is a flat fee of $25.00 for each item damaged or lost.

Who can I contact?

Patricia Gibson, Public Service Librarian at 250-563-9251 ext. 124 or illstaff@pgpl.ca.

Library Room & Garden Bookings

Study Room Bookings

The library has two bookable study rooms located on the 2nd floor of the Bob Harkins Branch. The study rooms are available for individual or group bookings of no more than six people. The study rooms may be booked up to three weeks in advance; no patron or group may make more than one advance booking per day.

Study rooms may be booked for a maximum of two hours. Check the Study Room Booking Calendar and branch open hours for available dates/times.

For more information about the library's study rooms, or to make a room booking yourself, visit the Study Room Booking request webform.

Knowledge Garden Rental

The Knowledge Garden is a beautifully landscaped space located adjacent to the Bob Harkins Branch. It features an open air amphitheatre, vegetable and flower gardens, and space for seating up to 70. The Knowledge Garden is available for private events and can be closed to the public. Chairs are not provided.

Garden Rates:
For non-profit organizations:
$25.00 per hour or part thereof
$85.00 for a half day (up to and including 4 hours)
$140.00 for a full day (over 4 hours)

Fees may be waived if the program is sponsored by the library.

For commercial groups/organizations and private individuals:
$50.00 per hour or part thereof
$170.00 for a half day (up to and including 4 hours)
$280.00 for a full day (over 4 hours)

Please contact us for garden booking availability.

Room Rentals

The library has two multi-purpose rooms available for local organizations to rent. Reservations may be booked up to two months in advance of an event. Reservations are confirmed upon receipt of the room rental fee. Room rental fees will be refunded where the reservation has been cancelled at least seven days prior to the confirmed date. Library sponsored programs have priority over other programs and the library reserves the right to refuse or cancel reservations.

Keith Gordon Room

The Keith Gordon Room is a large capacity meeting/event room located on the main floor of the Bob Harkins Branch (downtown) of the library. The room is equipped with tables, chairs, large projection screen and projector, as well as audio/speaker system.
Capacity: 80 people
Available 10:00 am - 9:00 pm Monday to Thursday and 10:00 am - 5:30 Friday and Saturday.

Nechako Multi-Purpose Room

The Multi-Purpose room is located at the Nechako Branch (Hart Highway) of the library.
Capacity: 40 people
Available 10:00 am - 9:00 pm Monday & Friday, 10:00 am - 6:00 pm Tuesday, Wednesday, Thursday and Saturday.

Room Rates

The fees include use of audio visual and other equipment the library provides, as well as set-up and take down of equipment, tables and chairs.

Non-profit organizations: $45.00 for up to three hours and an additional $15.00 for each subsequent hour or part thereof.
Commercial groups or organizations: $35.00 for each hour or portion thereof.
In compliance with the City of Prince George Bylaw No. 4708, smoking is not permitted in library facilities. Preparation and/or serving of alcoholic beverages by outside groups is not permitted. Light refreshments may be brought in.

How to Book

Contact Lisa Martinson at 250-563-9251 ext. 126 or lmartinson@pgpl.ca.

For information about the Multi-Purpose Room at the Nechako Branch, please call 250-563-9251 ext. 300.

Internet and Computers

Public internet stations are available for two hours per day to Prince George and area residents with a valid library card or internet service card. Visitors and tourists will be issued a guest pass upon showing proof of an out-of-town address. Internet computers are available on a first come, first served basis. Please see the library's Internet Policy [Section 5.13 of the Library Policy Manual] for details regarding appropriate use of the library's internet service.

Word Processing

The Prince George Public Library provides free access to Kingsoft Office software on all of its public computers. 

Wireless Access

The library offers free unlimited access to wireless Internet service at both library branches during open hours.

Printing/Scanning/Faxing

Printing is available from all internet computers and compatible mobile devices connected to the library's wireless internet service at a cost is $0.20/page. Customers who wish to print from a mobile device such as a laptop will have to install and run a print client on their device. Photocopying services are available at $0.25/page. Document scanning to email or USB is available at $1.00/document

The library does not receive incoming faxes on behalf of library customers. The rates for sending faxes are as follows:

  • Outgoing faxes to local and toll free numbers: $1.00/page
  • Outgoing faxes to numbers within BC & Canada: $1.50/page
  • Outgoing faxes to international numbers: $3.00/page

Exam Invigilation

Prince George Public Library

  • The library's invigilation services are at the Bob Harkins Branch every Wednesday at 1:00 pm. The fee for invigilation is $30.
  • Exams may be written on another day or time for a $50 fee when staff are available.
  • Fees are payable at the Check Out Desk on the main floor of the Bob Harkins Branch prior to the scheduled exam. Cash, debit, and credit cards are accepted.
  • Written exams are taken at a table in a quiet area of the Adult Collection on the 2nd floor of the Bob Harkins Branch. Earplugs are available.
  • A laptop computer is available if specific software needs to be downloaded and used for the exam.
  • Unable to invigilate exams that required detailed timing.
  • The City enforces paid parking in our lot. Library users get 3 free hours of parking, but you must still register your licence plate at the main floor parking kiosk. It is $1 per additional hour.

For more information, or to schedule an exam please contact:

Jeff Kozoris, Digital Literacy & Instructional Librarian
888 Canada Games Way, Prince George, BC, V2L 5T6
250-563-9251 ext. 125
jeff@pgpl.ca

UNBC Academic Success Centre

  • Can invigilate both written and online exams on Fridays for a $50 fee
  • Unable to invigilate exams that require specialized software or detailed timing.

For more information, contact:

Vivian Fayowski, ASC Coordinator
3333 University Way, Prince George, BC,V2N 4Z9
250-960-6367
asc@unbc.ca

CNC Centre For Student Success

  • Can invigilate written, online, and detailed timed exams on weekdays for a $50 fee.
  • Priority for exam writing space is given to CNC students.

For more information, contact:

Jamie MacIvor, CSS Coordinator
3330 22nd Avenue, Prince George, BC, V2N 1P8
250-561-5837
css@cnc.bc.ca