Accessibility
There are four accessible parking spaces located in the underground lot near the elevator entrance. From this level, the elevator provides access to both floors. Visitors can also enter at street level through the plaza entrance.
Fully accessible public washrooms are available on the main floor.
There are mobility walkers available for patron use while in the library. Please ask a staff member if you require assistance using any of our accessibility features.
Caregivers and service animals are welcome at all PGPL locations.
For more information about visiting the Bob Harkins branch, view our Social Story for the branch.
For information on how to access the internet and computers, please see our guide here.
Located all on one level, this branch is easily accessed by wheelchair or scooter.
Caregivers and service animals are welcome at all PGPL locations.
For more information about visiting the Nechako branch, view our Social Story for the branch.
For information on how to access the internet and computers at the library without a library card, please see our guide here.
If your organization would like an introduction to library services that might support your members, please contact the Community Engagement Librarian (Adult) using the contact form or call 250-563-9251 ext. 206 to discuss options.
Examples include but are not limited to:
- PGPL staff visit your oganization to provide an overview of library services
- Introduction to online resources like ebooks/audiobooks, online courses, and research databases
- Guided tours of the Bob Harkins or Nechako branch
The Home Service Program makes library materials freely available through direct home delivery. The service is offered to library card holders who find it difficult to visit the library on a regular, continuing basis. This includes people confined to their homes or care facilities due to age, illness, disability, or difficulty accessing transportation. Seniors without transportation will also be considered. Materials available to borrow via Home Service include:
- Books and Large Print Books
- Audiobooks on CD
- Magazines and DVDs
- DAISY Players (Victor Stratus 4M) for those with visual or print disability*
* DAISY compatible devices and formats are available to lend to persons with a print disability, as defined by copyright law. For more information, please see the library's Self-Declaration for use of Accessible Collections.
Service Areas
Home Service is available to residents in The Bowl, Hart Highlands, and College Heights areas.
Delivery Dates
Volunteers generally make deliveries each third Thursday morning of the month with the exception of stat holidays. Specific delivery times vary depending on volunteer availability.
For more information or to apply for this service, please call the Library Assistant - Home Service at 250-563-9251, ext 123, or use our contact form.
If you are interested in volunteering to assist with Home Service delivery, please download and complete the volunteer application form. There are more than 20 regular and alternate volunteers who keep this program running and make a difference every week in the lives of those they visit. Thank you for considering to help!
- Large print books: a book formatted with significantly larger text to faciliate easier reading. View the list of large print books in the PGPL collection.
- Audiobooks on CD: a narrated version of a book that comes on one or more CDs and can be played on a standard CD player. View the list of CD audiobooks in the PGPL collection.
- Downloadable audiobooks: a narrated version of a book played on a computer or a mobile device like a smartphone. At PGPL, these are available on Libby/Overdrive and Hoopla. An internet connection is required to download.
Eligibility for CELA and NNELS is defined under the provisions of the Canadian Copyright Act. To self-declare your eligibility for these services, please review and fill out the Self-Declaration for use of Accessible Collections and submit it to the library
All ages are eligible for this service, and some examples of eligibility include not being able to hold a print book due to a physical impairment, partial or total loss of vision, and a learning disability like dyslexia.
Centre for Equitable Library Access (CELA): Eligible PGPL cardholders have access to this database of over 500,000 professionally produced titles to provide people with print disabilities with a quality library experience.
Formats include DAISY audio, DAISY magazines, print braille, electronic braille, mp3, and newspapers. Request items right to your door or download directly to your device.
National Network for Equitable Library Services (NNELS): Eligible PGPL cardholders can access this online service that contains over 10,000 titles in DAISY format, as well as a collection of hard copy braille documents.
We strive to ensure our facilities, collections, and services are accessible to all members of our community.
If you have feedback about accessibility at PGPL, please complete our accessibility feedback form.
