Careers at PGPL

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  • The Prince George Public Library is looking for a person with strong customer service skills to join us in the role of temporary Customer Experience Shift Leader until September 27, 2024. At the Prince George Public Library, we are proud of our record of innovation, leadership, and community engagement. Our work environment is fun and challenging, encouraging team collaboration with mutual respect for each other’s skills, enthusiasm, and ingenuity.

    This is a great opportunity for someone who enjoys working with people, is detail oriented, and has supervisory or lead-role experience. Principal responsibilities include providing account services for library customers and acting as a leader on regularly scheduled desk shifts. This position is approximately 20-25 hours per week. Availability to work a variety of shifts at both branches of the library is a must—including days, evenings until 9:15 PM, and weekends.

    Closing Date:
    Tuesday, February 20, 2024
  • The Prince George Public Library is looking for candidates with strong customer service skills to join us in the role of Customer Experience Assistant. This is a great opportunity for someone who enjoys working with people but is also detail-oriented. This position plays a vital role in the provision of frontline customer service within the library organization. Principal responsibilities include providing customer account services for the public, including the checking out and checking in of library materials. This position offers 16-18 hours per week and will be required to work a variety of shifts at either branch of the library is a must—including days, evenings until 9:15 PM, and weekends.

    Closing Date:
    Sunday, February 25, 2024
  • Join our creative and passionate Community Engagement team at the Prince George Public Library. At PGPL we are proud of our record of innovation, leadership, and service within our community and among libraries in British Columbia, and embrace our mission to “build community resilience by creating welcoming and inclusive spaces for every person to read, connect, and share.”

    The Adult Community Engagement Librarian works 37.5 hours per week, with an hourly wage ranging from $35.15 - $38.39/hour (approximately $68,542 - $74,860 annually). The position includes 4 weeks of paid vacation per year, comprehensive health and dental benefits, participation in a defined benefit pension plan through Municipal Pension Plan, and a relocation allowance for team members moving from outside the region. Looking for a new challenge in a new environment? Join the PGPL team!

    Under the direction of the Manager of Communications & Engagement, the Adult Community Engagement Librarian seeks, creates, and develops opportunities for engaging with community members to expand the Library’s reach in the community. The goal is to understand and respond to the specific needs and interests of community members of all backgrounds, including Black, Indigenous, and people of colour, as well as immigrants and those facing accessibility barriers. The Adult Community Engagement Librarian nurtures on-going relationships with anchor institutions, including civic agencies, non-profit and other organizations that play a vital role in supporting well-being and in advancing the socio-economic development of the community. The incumbent may also participate in the hiring, supervising, and training of support staff whose primary tasks include assisting with the activities described above.

    This individual is also expected to regularly provide reference, readers’ advisory, referral, and account services to patrons, in person at public-facing service points and by telephone or virtually; and adhere to established quality standards.

    The Library is a fast-paced, high-pressure environment. This position includes both evening and weekend shifts.

    The incumbent participates in the creation and maintenance of a respectful and inclusionary workplace, meeting expectations that adhere to the Library’s policies and procedures.

    Closing Date: