Careers at PGPL

Phase 4 of the library's Reopening Plan has now been launched. Due to COVID-19, the Bob Harkins Branch (downtown) is open for limited service Monday-Friday 10 am-6 pm, Saturday 10 am-4 pm. The Nechako Branch (Hart) is open Monday-Friday 10 am-6pm.

  • The Prince George Public Library is looking for candidates with strong customer service skills to join us in the role of Customer Experience Assistant. This is a great opportunity for someone who enjoys working with people but is also detail-oriented. This position plays a vital role in the provision of frontline customer service within the library organization. Principal responsibilities include providing customer account services for the public, including the checking out and checking in of library materials. Availability to work a variety of shifts at either branch of the library is a must—including days, evenings until 9:15 PM, and weekends.

    Closing Date:
    Sunday, February 28, 2021
  • The Prince George Public Library is looking for a dynamic people-person to work part-time as a Library Assistant – Youth Engagement. This position is part of a collaborative team that supports efforts to seek, create, and develop opportunities for engaging youth from birth – 18 yrs. Helps to expand the Library’s reach and maximize the Library’s ability to understand and respond to the distinct needs and interests of youth and families, particularly those from historically marginalized populations like BIPOC, 2SLGBTQ+, immigrants and those facing accessibility barriers. The Library Assistant – Youth Engagement may participate in the training of staff whose primary tasks include assisting with the activities described above.

    This position plays an important role in the provision of literacy enhancing library services by delivering high quality reference and support to library patrons. This individual will regularly provide readers’ advisory, referral, and basic customer account services to patrons, in person at service points and by telephone or virtually; and adhere to established quality standards. The Library is a fast-paced, high-pressure environment. This position includes both evening and weekend shifts.

    The incumbent contributes to the maintenance of a respectful and inclusionary workplace, meeting expectations that adhere to BC Privacy Guidelines, and the Library’s quality standards, policies and procedures.

    Closing Date:
    Monday, March 1, 2021
  • The Prince George Public Library is looking for a dynamic people-person to work part-time as a Library Assistant – Home Service. This position is part of a collaborative team that supports efforts to seek, create, and develop opportunities for engaging with adult patrons. This individual helps to expand the Library’s reach and maximize the Library’s ability to understand and respond to the distinct needs and interests of adults and seniors, and particularly those from historically marginalized populations including Black, Indigenous and people of colour, 2SLGBTQ+, immigrants and those facing accessibility barriers.

    This position plays an important role in the provision of literacy enhancing library services by delivering high quality reference and support to library patrons. This individual will regularly provide reference, readers’ advisory, referral, and basic customer account services to patrons in person at service points and by telephone or virtually; and adhere to established quality standards. The library is a fast-paced, high pressure environment. This role includes both evening and weekend shifts.

    This individual will participate in the day-to-day operations of Home Service. This involves the registration of new members; the recruitment, training, and handling of volunteers; any collaboration and coordination with community partners; the circulation of library materials; and the delivery of information and reference service to patrons using this service. The Library Assistant – Home Service may participate in the training of staff who assist with Home Service operations.

    The incumbent contributes to the maintenance of a respectful and inclusionary workplace, meeting expectations that adhere to the B.C. Privacy Guidelines, and the Library’s quality standards, policies and procedures.

    Closing Date:
    Wednesday, February 24, 2021