Government Services Drop-in Clinic

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Bob Harkins Branch

Join Service Canada, CRA and the Ministry of Social Development and Poverty Reduction and get individual assistance with a variety of government programs!

Canada Revenue Agency can assist with:
● Tax Slip Information (T4, T5007, T4A-Pension, T4A-OAS, and more)
● Notice of Assessments (NOAs) and Assistance with CRA correspondence 
● Benefits and Credits information: Disability Tax Credit (DTC), Canada Child Benefit (CCB), GST/HST credit, Canada Worker's Benefit (CWB)
● Account updates (address, contact number, etc.)

Service Canada can assist with:
● Canadian Dental Care Plan - Information and Application
● Pension information on Old Age Security and Canada Pension Plan
● Get a Social Insurance Number (birth certificate in most cases will be required)
● Receive an access code to sign up for online My Service Canada
● General Government of Canada information
● Employment Insurance

Ministry of Social Development and Poverty Reduction can assist with:
● Income Assistance
● Disability Assistance
● Monthly Reports

* Please bring any ID you have as what is required will depend on the services accessed

Target Audience
Adults (19+) | Seniors (55+)
Registration Type
Free Limited Drop In
Accessibility Information

What to Expect
●    Takes place indoors in a quiet, comfortable space
●    The lighting in the room is bright and is not adjustable
●    Accessible washrooms are available nearby 
●    Participants can sit in comfortable chairs or stand

It's important that our programs are accessible for everyone. We offer sensory materials for youth including wiggle cushions, ear defenders, and fidget toys at the main service desk—you do not need a library card.
Our branches are fully accessible. Bob Harkins Branch has an elevator; Nechako Branch is on one level. If you have any questions about accessibility or need accommodations, please email ask@pgpl.ca with the program title and your question, or call us at 250-563-9251 ext. 100.

Program Guides

Upcoming Events

Need help?

PGPL staff are here if you need support:
Contact us