Alternative Service Options

Library patrons 5 years of age or older are required to wear a mask in order to enter the library. Effective Monday January 10, library visitors claiming an exemption to the Public Health Order regarding mandatory mask wearing will no longer be permitted to enter library facilities. Those who are unable to wear a mask are invited to make use of the alternative service options available:

Registration:

Register for your free library card by submitting an online application, or by phone (250-563-9251 x100) or email.

Borrowing Library Materials:

Make use of our Curbside Pickup Service to pick up borrowed and requested library materials. Call 250-563-9251 x100 at our downtown branch, 250-563-9251 x300 at our Nechako branch, or email customer-accounts@pgpl.ca to make use of this service. Not sure what to borrow? Ask library staff to curate selections of materials for you by submitting a request webform, or by phone (250-563-9251 x124) or email.

You may return library materials via external book drops at both branches.

Browse and borrow digital resources from our online collections.

Browsing the Collection:

Visit the online catalogue to search for and request material from the library’s physical collections.

Not sure what to borrow? Ask library staff to curate selections of materials for you by submitting a request webform, or by phone (250-563-9251 x124) or email.

Library Programs:

Attend live online programs or watch video recordings of past library programs.

Listen to a podcast recording produced by the library.

Other Services:

Submit print jobs from any internet connected device/computer using our wireless print service. There is no charge for print jobs delivered to you via our Curbside Pickup Service. 

Access free Wi-Fi within range of either of our branches, including seamless access to the wireless network of higher education institutions via eduroam.

Have a reference question or need help accessing a resource? Call 250-563-9251 x140 or email ask@pgpl.ca for assistance.

If you have mobility limitations that make it difficult for you to visit the library, including age, illness, or disability, apply for the Home Service Program to have library materials delivered to your residence.

For more information about mask policies in BC, visit the Office of the Human Rights Commissioner.